FAQs
Your questions, answered.
Everything you need to know about studying in the UK, UCAS, student finance, visas, and working with Glenville Heights.
General
What support does Glenville Heights provide?+
We provide end-to-end support including admissions guidance, UCAS applications, student finance advice, visa support, and pathway advisory for both home and international students. Every client is assigned a named advisor who manages their case from start to enrolment.
Do you support home (UK) students?+
Yes. We support home students with UCAS applications, student loan guidance, personal statement writing, and admissions to UK universities and colleges. Our services are not limited to international students.
How does the free consultation work?+
You complete our online consultation form and one of our advisors will review your profile and contact you within 24 hours to discuss the best pathway for your goals. There is no charge and no obligation to continue.
UCAS
What is UCAS and do I need it?+
UCAS (Universities and Colleges Admissions Service) is the central organisation that manages applications to UK undergraduate degrees. Most university degree applications go through UCAS. We help you complete your UCAS application, craft your personal statement, and monitor your offers throughout the cycle.
What makes a strong personal statement?+
A strong personal statement demonstrates genuine motivation for your chosen subject, evidence of academic ability, relevant experience, and clear career goals. It should be specific, not generic. Our advisors work with you through multiple drafts to ensure your statement is compelling and authentic.
Finance
Can I get a student loan as a UK student?+
UK home students can apply for a Tuition Fee Loan (to cover course fees up to £9,250/year) and a Maintenance Loan (for living costs) through Student Finance England, Wales, NI, or SAAS (Scotland). Eligibility depends on residency status and prior study. We guide you through the entire application.
Do international students qualify for student finance?+
In most cases, international students are not eligible for UK government student finance. However, some EU students with settled or pre-settled status may qualify. Scholarships, bursaries, and institutional awards are available at many universities. We can advise on your specific situation.
Visa & Immigration
What visa do international students need for the UK?+
Most international students studying a course longer than 6 months require a Student Visa (formerly Tier 4 General). You will need a CAS letter from your university, proof of English language ability, and sufficient funds to cover tuition and living costs. Our OISC-registered advisors manage the full visa process.
How long does a Student Visa application take?+
Processing times vary by country and time of year. Outside the UK, decisions typically take 3 weeks, though this can be longer during peak periods. We recommend applying as early as your CAS allows — usually no more than 6 months before your course start date.
Programmes
What is an HNC or HND?+
HNC (Higher National Certificate) is a Level 4 qualification, equivalent to the first year of a degree. HND (Higher National Diploma) is Level 5, equivalent to two years of a degree. Both are widely recognised by UK employers and universities and can lead to a top-up degree, reducing your total study time.
Applications
Can I study in the UK if I have a study gap?+
Yes. A gap in your education does not automatically disqualify you from studying in the UK. We specialise in supporting returning learners and students with study gaps. We will help you contextualise your gap honestly and positively within your application and visa documents.
How long does the admissions process take?+
The timeline depends on the institution, programme, and your circumstances. UCAS undergraduate applications for September intake typically open the previous September and deadline in January. We recommend starting as early as possible — ideally 12 months before your intended start. We will give you a personalised timeline during your consultation.