Privacy Policy
How we collect, use, and protect your personal information.
Last updated: 03/04/2026
1. Introduction
Glenville Heights ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Contact details (name, email, phone number)
- Academic and educational background
- Residency status and nationality
- Study preferences and goals
- Communication records and consultation notes
3. How We Use Your Information
We use your information to provide admissions guidance, UCAS support, visa advice, and related services. We may contact you regarding your enquiry, send relevant updates, and improve our services.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
5. Your Rights
Under UK data protection law, you have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. Contact us at info@glenvilleheights.com to exercise these rights.
6. Contact
For questions about this policy, contact us at info@glenvilleheights.com or write to Glenville Heights, Suite 150, Tower House, 67–71 Lewisham High St, London SE13 5JX.